{"id":6422,"date":"2025-12-14T18:30:37","date_gmt":"2025-12-14T18:30:37","guid":{"rendered":"https:\/\/tendencianoticias.com\/?p=6422"},"modified":"2025-12-14T18:31:12","modified_gmt":"2025-12-14T18:31:12","slug":"suscripcion-sheinbaum-refuerza-derechos-digitales-nueva-ley-obliga-a-netflix-vix-y-telefonias-a-permitir-cancelaciones-inmediatas","status":"publish","type":"post","link":"https:\/\/tendencianoticias.com\/index.php\/2025\/12\/14\/suscripcion-sheinbaum-refuerza-derechos-digitales-nueva-ley-obliga-a-netflix-vix-y-telefonias-a-permitir-cancelaciones-inmediatas\/","title":{"rendered":"Sheinbaum refuerza derechos digitales: nueva ley obliga a Netflix, VIX y telefon\u00edas a permitir cancelaciones inmediatas"},"content":{"rendered":"<p data-start=\"140\" data-end=\"599\">El Gobierno Federal, encabezado por la presidenta <strong data-start=\"218\" data-end=\"245\">Claudia Sheinbaum Pardo<\/strong>, public\u00f3 un <strong data-start=\"258\" data-end=\"312\">decreto de reforma a la Ley Federal del Consumidor<\/strong> que transforma la protecci\u00f3n de los usuarios en el entorno digital. La medida, ya vigente tras su publicaci\u00f3n en el <strong data-start=\"429\" data-end=\"470\">Diario Oficial de la Federaci\u00f3n (DOF)<\/strong>, busca frenar cobros autom\u00e1ticos abusivos y fortalecer la transparencia en servicios como <strong data-start=\"561\" data-end=\"596\">streaming, telefon\u00eda e internet<\/strong>.<\/p>\n<p data-start=\"601\" data-end=\"896\">De acuerdo con la <strong data-start=\"619\" data-end=\"668\">Procuradur\u00eda Federal del Consumidor (Profeco)<\/strong>, las modificaciones a las fracciones VIII y IX del art\u00edculo 76 Bis garantizan que cualquier persona pueda <strong data-start=\"775\" data-end=\"806\">cancelar de forma inmediata<\/strong> suscripciones, membres\u00edas o servicios digitales sin enfrentar trabas ni penalizaciones.<\/p>\n<p data-start=\"898\" data-end=\"1222\">Las empresas ahora deber\u00e1n informar con absoluta claridad si su servicio realiza <strong data-start=\"979\" data-end=\"1013\">cargos autom\u00e1ticos recurrentes<\/strong>, detallando <strong data-start=\"1026\" data-end=\"1064\">monto, frecuencia y fecha de cobro<\/strong>. Adem\u00e1s, deber\u00e1n obtener el <strong data-start=\"1093\" data-end=\"1119\">consentimiento expreso<\/strong> del usuario y notificar con al menos <strong data-start=\"1157\" data-end=\"1187\">cinco d\u00edas de anticipaci\u00f3n<\/strong> cualquier renovaci\u00f3n autom\u00e1tica.<\/p>\n<p data-start=\"1224\" data-end=\"1468\">La nueva disposici\u00f3n aplica tambi\u00e9n para <strong data-start=\"1265\" data-end=\"1311\">televisi\u00f3n de paga, telefon\u00eda fija y m\u00f3vil<\/strong>, e <strong data-start=\"1315\" data-end=\"1327\">internet<\/strong>, obligando a las compa\u00f1\u00edas a respetar la decisi\u00f3n del consumidor sobre la cantidad y tipo de comunicaciones comerciales que desea recibir.<\/p>\n<p data-start=\"1470\" data-end=\"1686\">Servicios como <strong data-start=\"1485\" data-end=\"1507\">Netflix, HBO y VIX<\/strong> estar\u00e1n obligados a brindar informaci\u00f3n clara, especialmente cuando sus contenidos o estrategias publicitarias puedan impactar a <strong data-start=\"1637\" data-end=\"1683\">ni\u00f1os, adultos mayores o personas enfermas<\/strong>.<\/p>\n<p data-start=\"1688\" data-end=\"1943\" data-is-last-node=\"\" data-is-only-node=\"\">Profeco record\u00f3 que los consumidores pueden <strong data-start=\"1732\" data-end=\"1764\">denunciar o presentar quejas<\/strong> si detectan incumplimientos a trav\u00e9s de sus canales oficiales, reafirmando que esta reforma busca <strong data-start=\"1863\" data-end=\"1942\">un entorno digital m\u00e1s transparente, justo y seguro para todos los usuarios<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El Gobierno Federal, encabezado por la presidenta Claudia Sheinbaum Pardo, public\u00f3 un decreto de reforma a la Ley Federal del Consumidor que transforma la protecci\u00f3n de los usuarios en el entorno digital. La medida, ya vigente tras su publicaci\u00f3n en el Diario Oficial de la Federaci\u00f3n (DOF), busca frenar cobros autom\u00e1ticos abusivos y fortalecer la [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":6423,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[144],"tags":[503,205],"class_list":["post-6422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nacional","tag-dof","tag-profeco"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sheinbaum refuerza derechos digitales: nueva ley obliga a Netflix, VIX y telefon\u00edas a permitir cancelaciones inmediatas - Tendencias Noticias<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tendencianoticias.com\/index.php\/2025\/12\/14\/suscripcion-sheinbaum-refuerza-derechos-digitales-nueva-ley-obliga-a-netflix-vix-y-telefonias-a-permitir-cancelaciones-inmediatas\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sheinbaum refuerza derechos digitales: nueva ley obliga a Netflix, VIX y telefon\u00edas a permitir cancelaciones inmediatas - Tendencias Noticias\" \/>\n<meta property=\"og:description\" content=\"El Gobierno Federal, encabezado por la presidenta Claudia Sheinbaum Pardo, public\u00f3 un decreto de reforma a la Ley Federal del Consumidor que transforma la protecci\u00f3n de los usuarios en el entorno digital. 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